Summary

The Training & Communications Coordinator will mainly function as a resource for the following core tasks of the Training & Communications team. 1. Leadership Development & Training 2. Skill and Competency Enhancement Training 3. Curriculum Development 4. Corporate Communications 5. Training Coordination

Primary Responsibilities

• Facilitate energetic, professional classroom instructions for all types of employee training and programs.
• Develop dynamic lesson plans, lectures, training courses, practical exercises and appropriate testing modules.
• Manage and coordinate for various functions of training & communications services for different professional development training programs, new hire orientation and corporate communications.
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
• Gather feedback from facilitators, trainees, and stakeholders after each educational session
• Research and recommend new training methods
• Maintain and update curriculum databases, reports, & training records
• Update all educational materials on a recurring and systematic basis
• Create, review and send enterprise communications for stakeholders and the RealPage organization.
• Perform additional duties / responsibilities as assigned by the Team Manager.

Requirements

• At least 3 years work experience as a Training Coordinator, Trainer, Training Facilitator or similar role
• Graduate of any education, training, HR, business courses or related field
• Strong organizational skills with the ability to work independently and prioritize multiple tasks
• Experience in full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Experience working in a fast-paced environment with the ability to learn quickly and adapt to a variety of client needs or requirements
• Strong communication skills both verbal and written
• Excellent attention to detail
• Working knowledge of database applications such as MS Excel, Outlook, PowerPoint
• Experience in a BPO/Shared Services is required
• Knowledge of RealPage products or multifamily industry is a plus but not required
• Flexibility to work extended hours when needed
• Experience in facilitating and designing grammar & accent programs preferred.
• Experience in instructional design preferred.
• Flexibility to work extended hours and shifting hours, as needed

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