Summary

RealPage is seeking for Senior Business Analyst's (Product Operations) to report into a cross-functional enterprise team to provide company-wide strategic, analytic, and support for projects assigned by executive leadership. They will conduct the work needed to support the Unified Platform as it relates to on-boarding and implementation. These analysts act as an intermediary between the business community and the technical community working with project teams and business to collect, clarify, and translate business requirements into documentation and conceptual design (using appropriate tools and models) from which applications and solutions are developed.

Primary Responsibilities

• Partners with stakeholders, process specialists, and users to elicit and document business requirements
• Translates non-technical requirements into functional business requirements
• Partners with business departmental teams to define and document business requirements for new projects and processes.
• Elicits requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, and task and workflow analysis
• Evaluates alternate solutions and design processes and systems which includes user impact considerations, cost and benefit analysis, and processing specifications
• Uses current knowledge of business and technology to recommend systems and process improvements
• Critically evaluates information gathered from multiple sources, reconciles conflicts, abstracts up from low-level information to a general understanding, and works with customers to uncover unmet business needs

Requirements

• Able and willing to collaborate in a team environment and exercise independent judgment
• Experience with internal RealPage applications and systems, highly preferred.
• Professional image with the ability to form good partner relationships across functions
• Strategic, intellectually curious thinker with focus on outcomes
• Technical experience includes various phases of SDLC e.g. Requirement Analysis; Design and testing.
• Build Strategic Partnerships/Relationships via excellent client relationship management skills, Business Analysis and Technical Writing skills.
• In depth experience in acting as a liaison between development & business by managing relationship.
• Assist in problem and issue resolution with project, product manager and Report progress on initiatives in a summarized written format.
• Work with the cross functional teams in helping them create quality design documents and in developing quality Products within the scheduled timeline.
• Lead small tasks and business process analysis sessions.
• Participate in small team design sessions, contributing to the overall design.
• Organize, participate, and conduct application walk-through, and other internal presentations.
• Manage tasks to meet the assigned project dates.
• Identify & Contribute to process improvement activities.
• Organize and manage software roadmap by participating in client discussions to determine top priority features.
• Provide monthly feedback to the executive team on product roadmap and updates to customer facing documentation.
• Assist and analyze financial and operational reports used by management.
• Minimum of 5 years’ experience in Business Analysis with exposure to project management and/or technical writing.
• Experience with internal RealPage applications and systems, highly preferred.
• Experience working with executive leadership
• Exposure to various development methodologies including RUP & Agile procedures.
• Knowledge of RESTful apis, SQL, TFS, JIRA, Ah-ha! a plus
• Must be able to produce high-quality work as part of a fast-paced, dynamic team.
• Prefer candidates with multi-family real estate or financial reporting experience.
• Strong verbal and written communication skills, with proven technical writing abilities.
• Strong team player with excellent interpersonal and communication skills.
• Flexibility to work overtime.
• Ability to effectively manage multiple priorities with minimal supervision.
• Systematic, disciplined and analytic approach to problem solving and detail oriented.

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