Summary

Business Analyst plays a vital role in the overall documentation and development of current and future products for RealPage. This position develops product documentation such as business requirement statements, logical data and process designs, user interface mock-ups, and product test plans. This position participates in the entire product development cycle including user interface design, initial product testing, product certification, release, and training system deployment.

Primary Responsibilities

• Develop high-quality design documents within a scheduled timeframe
• Gather requirements from both internal and external subject matter experts
• Assist with identifying and solving design flaws and issues
• Participate in small team design sessions, contributing to the overall design of new products and product enhancements
• Organize, participate, and conduct product demonstrations as well as other internal presentations as needed
• Manage and track product issues and enhancements using the internal tracking systems and departmental procedures
• Create and submit weekly status reports to management
• Identify, recommend, and participate in process improvement initiatives
• Build and maintain positive relationships with customers and internal team members
• Manage tasks to meet the assigned project dates
• Participate in product testing and certification activities including training system deployment
• Perform other duties as requested

Requirements

• College degree preferred. Equivalent experience may be accepted
• A minimum of 2 years’ experience in project management, technical writing or related fields; requirement design experience strongly preferred
• Strong time-management skills; excellent follow up skills required
• Excellent written and verbal communication skills
• Strong analytical and problem solving skills
• Keen attention to detail
• Proficient knowledge of MS office, including Word and Excel
• Proven ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results
• Must be willing and able to travel up to 30%
• Able to sit or stand for frequent periods in the same location with some opportunity to move about
• Overtime may be required as needed to meet department deliverables

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